Impersonated On Twitter? Victim Of Cyber-Bullying? Your Remedy 


With the exponential growth in the use of Twitter and other social media for both personal and business communication, you could be faced at some time with one or both of these unfortunate situations:- 

·          You and/or your business are impersonated on Twitter by some anonymous competitor or jokester using your name and/or trade names.


 ·         Or perhaps you, or more likely your children, become victims of “cyber-bullying”.

What can you do about it?  


If Twitter itself can’t resolve the problem for you (they do try to prevent abuse, but for example decline to “intervene in disputes between users”, and allow “parody” as opposed to “impersonation”), take advice on whether you can get a court order interdicting the impersonator from continuing.


Your challenge here is that the Internet is a fantastic hiding place for anonymity, so you may well struggle to find the impersonator/bully in order to serve the court order on him/her.


But there may be a remedy. Although normally court processes must be served on the other party either personally or in one of several other prescribed ways, the court may (on application) allow you to effect what is called “substituted service”. This might involve publication in the local media and government gazette, service via fax or e-mail, or perhaps service on a relative of the impersonator – but of course none of those are likely to help much with an anonymous tormentor who could be operating from anywhere!


The answer might well lie in service via social media itself. An increasing number of foreign countries have been allowing service via Facebook in appropriate cases, and the English High Court has even allowed service via Twitter. Hopefully our courts will likewise rise to this new challenge.


“Family Loans” – When Cant You Recover Them? 


“Neither a lender or a borrower be” (Shakespeare)


Strange as it may seem, the provisions of the NCA (National Credit Act) may well apply to some “family loans”, even those between parent and child.

That’s important, because loans can be difficult to recover (even unenforceable) if you don’t abide by the NCA’s multitude of requirements and credit worthiness checks. In addition, the NCA requires that certain formalities be complied with before any legal action to enforce repayment is taken. You must for example deliver a notice to the borrower drawing attention to the default, and proposing that he/she refers the credit agreement for arbitration, counseling etc.


In a case recently before the High Court, a mother had lent her daughter R600.000, on extremely favorable terms, to assist her in buying a seaside property. The loan was subject to various conditions including payment of monthly interest on the loan, and registration of a second bond as security. The mother sued for repayment when the daughter breached these conditions – but the Court found that the loan was subject to the NCA, and that the claim was defective for lack of the required notice.

The NCA applies “to every credit agreement between parties dealing at arm’s length”, so a loan between relatives will always have to be tested against the “arm’s length” principle. The NCA specifically covers this situation, providing that it will not apply where the parties are: –

1.     In a “familial relationship”; and
2.     Dependent or co-dependent on each other.


The question of dependency is, therefore, key. In this case, although of course a very close family relationship was involved, the mother and daughter were found to be “in fact and in law independent of each other”. Moreover, “they strove to gain the maximum possible benefit from the transaction for themselves” – another indication that the transaction was indeed an arm’s length one. The NCA therefore applied.

Although the Court referred to “the parties’ unique circumstances” in this case, one may envisage many circumstances in which an older relative might loan monies to a younger one in return for some reciprocal benefit, perhaps including – as in this case – a regular monthly income from interest.


It seems that you should carefully consider the enforceability of any such family arrangement with reference to the stringent requirements of the NCA.


Unlawful Arrest: More Protection For The Public


Anyone who is arrested unlawfully should immediately seek advice on claiming damages.

Until now, such claims – and the attendant legal costs – have been paid by Government. As the High Court has pointed out in a recent judgment, the result is that effectively we the public have been footing the bill for the unconstitutional actions of officials “who think that they can do as they please, simply because they have the force of the whole law enforcing system behind them”.

That however looks set to change. In the case in question, a motorist had been arrested by the Metro police and then detained by SAPS, who refused to release him on “police bail” (which the police are obliged to consider granting in less serious matters). The Court, in an urgent late-night application, ordered the motorist’s immediate release.

Thereafter, holding both the arrest and the detention to have been unlawful, the Court ordered that: –

·          The costs of the application be paid, not by the State as would normally be the case, but by the Metro Police and SAPS officers themselves in their personal capacities,

·        The officers must personally pay not just the motorist’s legal costs, but also those incurred by the State and by the National Commissioner of Police,

·         The punitive “attorney and own client” scale is to be applied to these costs.

Note that the Court’s warning isn’t confined to just police officers, but applies to all public officials: “Any public official who knows that he would be ordered personally to pay costs of any court application or litigation flowing from his unlawful actions, instead of the taxpayer having to carry such a burden, and such an official not suffering any consequences therefrom, will think twice before acting in the manner and fashion those responsible in this matter had acted.”